Frequently Asked Questions
Get all the details on your Hottie Heritage gear and shopping experience.
How long will it take for my order to ship?
Standard processing takes 3-5 business days. Once shipped, domestic orders typically arrive within 5-7 business days, while international shipping may take 2-3 weeks depending on your location.
What is your return policy?
We want you to feel confident in your fit. We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of delivery.
How do I know which size to order?
Each product page features a detailed size guide. Our apparel is designed to celebrate all bodies, ranging from XS to 3XL, with specific measurements for chest, waist, and hip.
Can I track my order status?
Yes, Hottie. Once your order is processed, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.
Are the items exclusive or will they be restocked?
Many of our drops are limited edition and will not be restocked once sold out. We recommend signing up for our newsletter to get early access to new collections.